Toni Wales
Toni Wales
Sales Administrator
Mobile (07) 4957 9999
Toni Wales

Toni Wales

Sales Administrator

(07) 4957 9999

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    Toni Wales – Sales Administrator

Born and raised in Mackay, Toni is our Sales Administrator, but she’s worn all sorts of hats over a long and distinguished career since joining the team in our opening year of 2007: marketing, sales, admin, general operations, whatever the office requires. It’s this flexibility that makes her such a valued member of the team: whatever Mackay City Property needs, that’s what Toni puts her mind to. She loves the ever-changing nature of the real estate market, and how the industry never sits still for long.

As a mum with two teenagers, Toni spends most of her free time with her rather large extended family, watching movies and indulging in her love of reading.

What our clients say.

These guys exceeded my expectations last year when they sold our acreage property in record time. Then put our rental property with them and have been really happy. Service. Great communication. Professional. Fast. Unbeatable. Never had such a positive residential rental experience before. Don’t go anywhere else.
S SOUVLIS

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Julie Chase

09/05/2025 via Google

Honest, reliable and friendly . We worked with Toni Payne to sell our family home and recently our investment unit. She is professional, a great communicator and negotiated a great price for our properties. We highly recommend Toni as a knowkedgable and reliable sales agent.

shih liang

01/05/2025 via Google

Professional and great to work with. Ethan is professional and made the sale of our property seamless. He is a great communicator and it has been a pleasure working with him and his team. Will definitely recommend him and his company anytime.

Mitch

29/04/2025 via Google

Positive, persistent, and amazing to deal with. Ethan has been nothing short of amazing from start to finish.

Communication was excellent as we explored options and various offers. Would definitely engage Ethan's services again. 10/10

Vin Cho

24/04/2025 via Google

Smooth and Stress-free Process. I had the pleasure of working with Bridget Lamb from MCP on a recent rental, and I couldn’t be more pleased with the experience. Bridget was prompt, professional, and consistently attentive throughout the entire process. She made everything feel... Read more

Belinda Cabassi

22/04/2025 via Google

Gordon was extremely easy to deal with and got us a fabulous result. He was very knowledgeable and professional the whole experience was very smooth, I dont have any hesitation in recommending Gordon if you are wanting to buy or sell your proprty.

Zoe Wallace

22/04/2025 via Google

Sandra recently sold 2 properties for me and I cannot speak highly enough of her services.

The communication and honest feedback received throughout the sales process was invaluable.

Sandra is an expert in the local market in Mackay, I would highly recommend her to anyone... Read more

nshv Blm

09/04/2025 via Google

I had a great experience buying my first investment property with Ethan Laval. His professionalism, knowledge, and dedication made the process smooth and stress-free. I would definitely use their services again.

Once again thank you for your support for settling the property... Read more

Monique Foran

02/04/2025 via Google

Amazing office . I couldn’t not be more grateful for the amazing service we have received from MCP. In particular Bridget and Chayne - they were very helpful and went above and beyond to help us into our property. The communication from both of them was very friendly but also... Read more

Marty & Margy Muscat

25/02/2025 via Google

Gordon sold our farm, then our son's house and finally our family home before moving away. He came on our journey with us and we are so grateful he did. He is more than a realtor, he's a mate.

Johann Strydom

20/02/2025 via Google

An absolute pleasure. The team at MCP were absolute stars and a pleasure to deal with. Very professional and great communication. We were kept up to date throughout our rental process.

Todd Wallace

02/02/2025 via Google

Sandra Macklin and Mackay City Property was recommended by family from several previous sales experiences, so there was already a solid level of trust, which was only built on throughout our sale. Sandra had no shortage of potential buyers and presented an offer almost... Read more

Kim Bartz

31/01/2025 via Google

Excellent Property Management. Mackay City Property is five star service. Great team that does an excellent job. Vanessa has been amazing with managing the property and letting us know quickly if there are any maintenance that needs to be attended to. We had great tenants that... Read more

Nart London

03/01/2025 via Google

We have been very pleased with the service provided by our property manager, Vanessa. She consistently responds to our emails and phone inquiries promptly, ensuring all our questions are answered and clarifying any uncertainties. We highly recommend Vanessa for property... Read more

Nic Goose

10/12/2024 via Google

Angela sold me a property in West Mackay as an interstate buyer. She was always responsive. She provided access to multiple trades etc. During the conditional and unconditional contract phase. She provided videos, photos, frank advice and effectively balanced interests of both... Read more

Ross Macklin

28/11/2024 via Google

Repeat Customer . The ladies in the property management department have been managing my duplex in South Mackay for some time now. When I purchased again in East Mackay it was without hesitation that I have asked Mackay City Property to manage this rental too. I don’t have to... Read more

Ganesh Rajashekar

28/10/2024 via Google

"Excellent Service and Support from Vanessa!" I had an excellent experience working with Vanessa as our property agent. From the start, she was instrumental in finding great tenants for our property. Her thorough approach in reviewing tenant applications ensured we chose the... Read more

prakhar chowdhry

11/10/2024 via Google

I have been renting with assistance of Mackay City Properties since last 2 months. They assisted me throughout the leasing process and processed the outcome for the tenancy within a quick 2 days. Bridget Lamb has been an awesome property manager so far, helping me out with any... Read more

Edison RR

10/10/2024 via Google

Thank you Sandra to help us and assist us with our property. You helped us a lot with excellent customer service. Also, we want to thank Mackay City property team, they have great customer service, and gave us a lot advices to help us with the property lease.

Steve Moller

19/09/2024 via Google

By far the best Property Management Team I have ever dealt with. Vanessa is a credit to the Company. Prompt, efficient and always courteous. A real pleasure to deal with.

Maricel Buscado

02/08/2024 via Google

Very professional and transparent and easy to deal with. Bridget of Mackay city property is very professional and so easy to deal with. We are grateful for the great services she provided to us. Looking for a rental property here took us a while and were glad Bridget gives us... Read more

Nafiz Rahman

02/08/2024 via Google

Outstanding Property Management Service. Having a property in Mackay, I have been extremely satisfied with the professional and efficient management provided by Mackay City Property.

Your service has ensured timely rental payments, which has been a great relief. The process... Read more

Lynda Millwood

02/08/2024 via Google

Awesome Real Estate. From start to finish MCP have been very polite, efficient and a pleasure to deal with. The Lady who let me view the house was very friendly and helpful, as soon as I said I was interested in the Property she sent me a link straight away to apply. When we... Read more

Dale Stevens

29/07/2024 via Google

Simple, Professional and Exceeded Expectations! In my search for a real estate agency to sell my property, I approached multiple agencies without any predetermined choice. Upon my initial interaction with Ethan, I was immediately impressed by his professionalism. He promptly... Read more

Zenek Motyka

23/07/2024 via Google

I would like to thank Sandra from MCP for being so focused on selling our house from the beginning to the end. She provided certainly as we were selling from interstate. I placed all my faith in her decisions for the best approach to put the house on the market, she answered... Read more

It’s Huey

18/07/2024 via Google

Ethan Laval-Mackay City Property. I recently had the pleasure of working with Ethan Laval from Mackay City Property to sell my property, and I couldn't be happier with the experience. Ethan's hard work and dedication throughout the entire process were truly remarkable.

From... Read more

Luke Niezgoda

16/07/2024 via Google

I was new to the whole process of selling my first property. Angelas service from Mackay City Property was impeccable along with her professionalism and kind nature. She made the whole process stress free in a very stressful situation. Highly recommend!!

Sathya Ay

10/07/2024 via Google

Danielle at Mackay City Property is incredibly responsive, reliable, and professional. As a very satisfied client, I highly recommend her and the team for their outstanding property management services!

Russell Stephens

25/06/2024 via Google

Have been a client of Mackay City Property for more than 10 years as a landlord. During this time Vanessa Allen has provided outstanding support for us and always been available to answer any questions we have or work through issues we may have raised in a timely and efficient... Read more

George Blines

19/06/2024 via Google

Great advice and service. Gordon went above and beyond whilst marketing my unique property. I can’t thank him enough for finding a buyer and aiding in a successful settlement. Gordon managed this whilst dealing with a medical issue.

Louis Barnard

11/06/2024 via Google

Mackay City Property give me the best services in buying, selling and managing property.

Ethan Laval is the sales agent of my property that sold recently. He is enthusiastic

and communication skills are next level, he ensures that I was updated in all aspects of the sale, I... Read more

Cindy Hayes

24/05/2024 via Google

Total professional and a gorgeous personality. Toni is vibrant, knowledgeable and so genuine. She is a breath of fresh air in the real estate industry with a genuine friendly approach along with total professionalism. I highly recommend her service; she will go the extra mile... Read more

Ben Baumann

16/05/2024 via Google

Professional & Easy to deal with . During my time trying to find a suitable property for my children & I, I found a lot of other real estate agents to be unprofessional & even quite rude at times. Gordon was approachable, easy to talk to & professional when met... Read more

Alain Nicholls

09/05/2024 via Google

Our agent, Vanessa was an amazing help getting our property ready for rental. Her assistance with everything was incredible, her professional and honest approach saved us time and money.

I couldn’t recommend Mackay city property any higher

Nicole Softley

09/05/2024 via Google

Exceptional Service. Ethan recently listed and sold our property in Bucasia. From the first point of contact he was extremely professional and courteous and kept us informed throughout the entire process.

What he offered to do was what he did and we were extremely happy with... Read more

Daisy Foster

21/04/2024 via Google

Excellent and Transparent Communication. . I recently had the pleasure of working with Eleni Karambaris from Mackay City Property on the purchase of my new home, and I cannot recommend them highly enough. From start to finish, their dedication to communication and transparency... Read more

Clara Sousa

21/04/2024 via Google

Exelent Agent. Tony Payne Actually she's the best Agent! Super helpful, communicative. It would've Ben totally harder if she wasn't there to assisting us in the process of buying our house. Thank you Tony we really appreciate your attention and the care you had with us!

Fazila Essack

20/04/2024 via Google

Ethan is a professional young man who maintained communication with us throughout the sale process. He always responded promptly to queries, attended to all details in a timely manner and helped us achieve the the sale price we were seeking. Thanks Ethan, keep up the great work!

Susan Jennings

18/04/2024 via Google

Ethan is Excellent. Ethan helped us to sell our property at Rural view. We highly recommend him. He is conscientious, hard working, respectful and always professional. He worked hard to sell our property, was always available to answer questions and provided detailed feedback... Read more

Myra Mendoza

16/04/2024 via Google

All Staff/Agent are responsive. For the long time of looking a rental property, MCP is the only one and first Realty Agent that accept & approved our application, staff and agents are very responsive and very accommodating. The cost of rental property is fairly good and... Read more

Cassie Evans

11/04/2024 via Google

Fantastic Experience .

Angela was extremely down to earth and straight to the point. We found this to be a comfort. She was always readily available if we had any questions or concerns and willing to go above and beyond for us. Thank you Angela for helping us find our forever... Read more

Doris Karac

13/03/2024 via Google

Bridget from Mackay City Property was amazing to deal with. She was very professional, easy to communicate with and always ready to help out. Thank you so much for the great service you provided us throughout the process. Finding a rental in Mackay took us almost 4 months and... Read more

Stephen Mahony

26/02/2024 via Google

I would highly recommend Angela from Mackay City Property. I was an interstate vendor and found Angela to be a very pleasant, proactive and professional agent who I felt I could trust during the whole sales process.

Andrea Doney

26/02/2024 via Google

Great buying experience. Ethan was really helpful during the settlement phase and in planning with our move to Mackay. He provided a great pre-settlement inspection virtually for us and was able to answer all queries we had with ease. Thanks Ethan for your help, we are really... Read more

adam gray

23/02/2024 via Google

Easy breezy . While purchasing my property Angela was great to deal with, she was very accommodating with my needs and understood the process and delays extremely well. Would recommend Angela to any serious buyer.

Craig Trenaman

23/02/2024 via Google

Easiest way to sell your property .

My sale was seamless.

Sandra knew the market and the best way to advertise the property.

I had a contract on the property within a week of advertising

The final sale price was above my expectation and hassle free.

Subhash Sigdel

17/02/2024 via Google

Great real estate agent . Eleni assisted me with my purchase and it was truly great experience. She kept me informed about everything along the way and the purchase process was really smooth. She is very honest and upfront. I truly appreciate your assistance Eleni and keep up... Read more

Roelien Claassen

17/02/2024 via Google

If you want it sold, this is the man to get the job done! Through months of unsuccessful attempts of selling our home, Ethan reached out and offered his services. Skeptical at first but once in negotiations we were convinced that this is the way forward. Ethan was always eager... Read more

Ben Cain

25/01/2024 via Google

Eleni and the team were amazing! I can’t speak highly enough of them and the service they provided. Friendly, proactive, super helpful.. wonderful people and a wonderful experience the whole way through!

Candice Racine

19/11/2023 via Google

I want to express our sincere appreciation for the outstanding service provided by Mackay City Property and our rental agent Bridget Lamb. Their unwavering commitment to excellence and tireless work ethic have made every interaction a positive and seamless experience. The... Read more

Matt McKenzie

15/11/2023 via Google

Highly recommend Ethan surprised me and my wife for his age the Professionalism and skill in negotiating the sale.

We are extremely happy, after 40 years of buying and selling property all over the country, this was one of our best experiences.

I’m sure Ethan will have a long... Read more